By: Jim Thomas Jim Thomas? Fitness Management & Consulting I was speaking with a health club owner recently. He was thinking of making a change in club management. In meeting with him, he mentioned that sales had stalled, expenses were going up and there seemed to be some complacency in key positions. Of course, one… Continue reading Does Your Health Club Show the Warning Signs of Trouble
Retention Takes Action
By Richard Ekstrom Retention Management Retention issues in our industry often receive front-page headlines but routinely get pushed to back page status when it comes to taking action. Below is a typical, and very important, message that many clubs convey to their members: ?I know it takes time to develop a habit and I know… Continue reading Retention Takes Action
Usability Separates Top Performing Health Club Software from the Rest
?Usability: the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfaction in a specified context of use.” International Organization of Standardization ISO We may not include the word usability in our everyday discussions but the concept of the word is a factor in nearly… Continue reading Usability Separates Top Performing Health Club Software from the Rest
5 Ways Health Club Software Can Help Reduce Delinquencies at Multi-Facility Clubs
Health club managers of multi-facility clubs have enough on their plates without having to worry about delinquent payments. The good news is that the best health club software can reduce delinquencies in a number of ways. Previously, we discussed how clubs can reduce delinquencies and briefly mentioned a few issues health club software can help… Continue reading 5 Ways Health Club Software Can Help Reduce Delinquencies at Multi-Facility Clubs
Trust The Health Club Billing Dance To A Seasoned Partner
It?s the dance that keeps your health club fit and moving forward. But if the steps aren?t done correctly ? it can become a waste of time, energy and dollars. No, we?re not talking about Zumba. We?re talking about health club billing. And just like your Zumba classes will run far more smoothly with an… Continue reading Trust The Health Club Billing Dance To A Seasoned Partner
How The Right Gym Software Helps Muscle Up Personal Training
You are likely using gym software to streamline financial reporting, track employee schedules, reduce delinquencies and check in members. But if you aren?t leveraging it to help your personal trainers improve their services, your gym – and your members – could be missing out. Here are 3 ways the right gym software can help you… Continue reading How The Right Gym Software Helps Muscle Up Personal Training
Its All About Retention
By: ABC Financial in Conjunction With The Retention People Welcome to the first in our series of Retention Newsletters for 2012; brought to you in partnership with The Retention People (TRP). We will continue to deliver you the latest research and news every quarter, to ensure that you are kept completely up-to-date with TRP’s latest… Continue reading Its All About Retention
Vice President of Product Delivery and Support Announcement
ABC is excited to announce the promotion of Mike Escobedo as the new Vice President of Product Delivery and Support. ABC?s Product Delivery and Support department is made up of On-Site Implementation, Internal Training, Technology Implementation, Client Implementation and the Help Desk. Mike joined the ABC family April 2011 as an On-site Implementation Manager. He… Continue reading Vice President of Product Delivery and Support Announcement
Alison Andrews
Alison Andrews joined ABC Financial as the Human Resources Recruiting Coordinator in July 2010. In this role, she leads ABC?s staffing efforts by coordinating external hiring and internal promotions. Her goal is to bring the absolute best and brightest talent to the ABC team and provide ongoing support of their career development within the company.… Continue reading Alison Andrews